SmarterMail

#0006: Issue with unlimited mailbox quotas

1. Click “Generic Mail Service [SmarterMail]” hosting space link

2. Navigate to “Domains” page;

a. Click “Add Domain” button;

   i. Click “Domain” link button;

   ii. Enter domain name you want to be created;

   iii. Click “Add Domain” button to complete the wizard;

3. Navigate to “Mail / Accounts” page via Hosting Space Menu;

a. Click “Create Mail Account” button;

   i. Type e-mail address (e.q. name) & choose domain for the mail account to be created;

   ii. Specify mail account’s password & password confirmation;

   iii. Specify First & Last names;

   iv. Ensure “Mailbox Size Limit, MB“ is set to “Unlimited”;

v. Click “Save” button;

4. Open mRemoteNG console;

a. Login to LABVM5 host;

b. Launch “Login to SmarterMail” shortcut on the desktop;

   i. Type administrator’s username and password;

   ii. Navigate to “Domains” page;

   iii. Right-click on the corresponding mail domain and choose “Manage”;

   iv. Navigate to “Domain Settings / Users” page in the navigation tree;

   v. Double-click to the corresponding account’s name to retrieve its details;

   vi. Verify that “Mailbox Size Limit” value is set to 0 (according to SM manual 0 is treated as unlimited size of a mailbox);

5. Navigate to “Mail / Accounts” page via Hosting Space Menu (in WebsitePanel);

a. Click the mail account link button;

   i. Change First & Last name values for the account;

   ii. Ensure “Mailbox Size Limit, MB“ is displayed as “Unlimited”;

   iii. Click “Save” button;

6. Open mRemoteNG console;

a. Login to LABVM5 host;

b. Launch “Login to SmarterMail” shortcut on the desktop;

   i. Type administrator’s username and password;

   ii. Navigate to “Domains” page;

   iii. Right-click on the corresponding mail domain and choose “Manage”;

   iv. Navigate to “Domain Settings / Users” page in the navigation tree;

   v. Double-click to the corresponding account’s name to retrieve its details;

   vi. Verify that “Mailbox Size Limit” value is set to 0 (according to SM manual 0 is treated as unlimited size of a mailbox);

IIS

#0007: SSL Management

1. Click “Generic Web Hosting Service” hosting space link

2. Navigate to “Domains” page;

a. Click “Add Domain” button;

   i. Click “Domain” link button;

   ii. Enter domain name you want to be created;

   iii. Check “Create Web Site” check box;

   iv. Click “Add Domain” button to complete the wizard;

3. Navigate to “Web Sites” page via Hosting Space Menu;

a. Click the web site name link button;

   i. Navigate to “SSL” tab;

   ii. Click “Generate CSR” button;

   iii. Choose domain name with or without www. to use in certificate;

   iv. Choose “Bit Length” (or leave 2048 by default);

   v. Type organization’s name (eq. Microsoft Corporation);

   vi. Type organization’s unit name (eq. WPT);

   vii. Choose organization’s country (eq. United States);

   viii. Choose organization’s state (eq. Washington);

   ix. Type organization’s city name (eq. Redmond);

   x. Click “Generate CSR” button;

   xi. Copy generated CSR from the form displayed afterwards;

   xii. Go to http://www.verisign.com to issue a VeriSign SSL Test Certificate (use the CSR generated in the previous step to issue the certificate);

   xiii. Once you received your SSL certificate, paste its content into “Certificate” field;

   xiv. Click “Install Certificate” button to complete wizard;

   xv. Verify that the success message appeared;

   xvi. Launch the browser, type in the web site name and replace “http” with “https”;

   xvii. Verify that you can reach it and there is a note about the secure access to the web site;

4. Navigate to “Web Sites” page via Hosting Space Menu;

a. Click the web site name link button;

   i. Navigate to “SSL” tab;

   ii. Click “Export Certificate” button;

   iii. Type the certificate password you want to use for export;

   iv. Save the certificate being exported;

   v. Click “Delete Certificate” button;

   vi. Wait until the success message appears;

   vii. Click “Upload Certificate” button;

   viii. Specify the path to the certificate you exported in Step 4.a.iv;

   ix. Type the certificate password you set in Step 4.a.iii;

   x. Click “Install Certificate” button;

   xi. Verify the success message is appeared;

5. Navigate to “Web Sites” page via Hosting Space Menu;

a. Click the web site name link button (one with the certificate installed);

    i. Navigate to “SSL” tab;

   ii. Navigate to “New Certificate” tab;

   iii. Click “Generate Renewal CSR” button;

   iv. Wait until the success message appears;

   v. Navigate to “Pending Request” tab;

   vi. Copy CSR content generated;

   vii. Go to http://www.verisign.com to issue a new VeriSign SSL Test Certificate (use the CSR generated in the previous step to issue the certificate);

   viii. Once you received your SSL certificate, paste its content into “Certificate” field;

   ix. Click “Install Certificate” button to complete wizard;

   x. Verify that the success message appeared;

   xi. Launch the browser, type in the web site name and replace “http” with “https”;

   xii. Verify that you can reach it and there is a note about the secure access to the web site;